Shopways native iPad Kitchen Display System showing live kitchen tickets

A Live Order Board & KDS for Your Café or Restaurant

Keep fulfilment calm and organised. Orders ring up on your iPad POS and appear instantly on a separate web order board — with clear statuses and automatic refresh, so prep, kitchen and pickup stay in sync.

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How the Order Board Works

The order board runs in any browser on a second screen — a spare iPad, a laptop or a monitor in the back. It pulls live from the same Shopways iPad POS your team already uses at the counter.

1. Order is rung up

A cashier takes the order on the iPad POS — whether paid by cash, card or PayNow. It appears on the board the moment it's saved.

2. Staff work the queue

Each order shows its items and status. Prep and kitchen staff see what's new, what's in progress, and what's ready — without crowding the till.

3. Cleared when done

Mark an order complete and the board refreshes automatically. Nothing gets missed, nothing gets shouted across the counter.

Keep the Counter for Selling, the Board for Fulfilment

Trying to ring up the next customer and track what's still being made on one screen is how orders slip. Shopways splits the two — the iPad stays a fast till, the board handles the queue.

Real-Time Updates

Orders appear the instant they're saved on the POS — no manual tickets to print or carry.

Automatic Refresh

The board updates itself, so the team always sees the current queue without tapping anything.

Clear Statuses

New In Progress Ready — everyone reads the same board the same way.

Runs on Any Screen

A spare tablet, laptop or wall monitor in the back — no special KDS hardware to buy.

Calmer for the Counter, Clearer for the Kitchen

At the Counter
  • The till stays fast — keep taking orders without tracking the queue.
  • Pair it with a QR menu so customers decide before they reach you.
  • Fewer "is my order ready?" interruptions during a rush.
  • Works alongside cash, card and PayNow checkout.
In Prep & Kitchen
  • See every order's items in one clear list on a dedicated screen.
  • No paper tickets to print, lose, or decipher.
  • Statuses make handovers obvious between shifts and stations.
  • New staff get up to speed fast — the board is self-explanatory.

Mistakes Happen — Void an Order Cleanly

A wrong order, a cancellation, or a no-show? Take it off the board with a proper void — not a silent delete that quietly throws your numbers off.

What a void does
  • Drops the order off the live board so the kitchen stops working on it.
  • Restores stock automatically — voided items go back into your counts.
  • Reverses any loyalty stamp that was awarded, so regulars aren't over-credited.
  • For a dine-in table, voids the whole table together — every linked ticket, not just one.
Why it matters
  • Honest records — every void is logged as an audit trail, not erased, so your sales reports stay trustworthy.
  • Accurate stock — cancellations feed back into inventory, so counts don't drift.
  • Fair loyalty — a cancelled sale shouldn't earn a stamp; the reversal keeps rewards honest.
  • A clean board — only real, live orders stay on screen, so staff aren't chasing ghosts.

The Order Board Is Included — No Extra Subscription

The order board isn't a separate product. It's part of the same Shopways iPad POS that runs your QR menu, stamp rewards and QR payments.

iPad POS Order Board / KDS QR Menu QR Payments Stamp Rewards
Get Started with Shopways

New to Shopways? See how it compares as an iPad POS, or why simple systems win for small F&B.

Order Board – FAQ

No. It's a web page that runs in any browser, so you can open it on a spare iPad, a laptop or a back-of-house monitor. It's included with your Shopways iPad POS — no extra KDS hardware.

Yes. When a sale is saved on the iPad POS, it appears on the board in real time and the board refreshes itself, so the kitchen always sees the current queue.

Your iPad POS keeps working offline for taking orders. The order board is a live web view, so it needs a connection to refresh — most cafés run it on the same network as the POS.

Especially so. Shopways is built for small F&B that want a simple setup that actually gets used — one iPad, one board, no heavy restaurant system.

Void it. A void takes the order off the live board and does the clean-up automatically — restores stock, reverses any loyalty stamp that was awarded, and (for a dine-in table) voids every linked ticket together. It's logged as an audit trail rather than silently deleted, so your sales, stock and reports stay accurate.

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